Frequently Asked Questions
❌ No, unless there is a defect Our stickers are: 👉 custom-made 👉 personalized to order Therefore, they cannot be returned. ✔️ In case of an issue (defect, error, damage): > contact our support > provide: > your order number > photos 👉 A solution will be offered: > reprinting > refund > or credit 👉 We assist you before production to avoid any errors 👍
Here is the process: 1 - Payment validated 2 - Access to the creation studio 3 - Design creation 4 - Approval by the client 5 - Production 6 - Shipping 👉 Production starts only after your approval.
Yes 👍 👉 Just add multiple products to your cart: 1 product (size, material, shape, quantity) = 1 design Each product can have its own characteristics
Yes 👍 👉 Just contact our support with your order number before starting production. ✔️ Manual verification possible ⚠️ This may extend the production time
❌ No The material (like the size) is fixed at the time of ordering, as it directly affects the price. ✔️ However, you can change: > your design > the shape > the visual as long as production has not yet begun.
👉 Please contact our support immediately. ✔️ Modifications possible: > only before production begins 👉 Important: Production is triggered manually by you.
Yes 👍 👉 Prices decrease automatically: > the more the quantity increases > the lower the unit price becomes 👉 Discounts are displayed directly on the product pages with their percentage.
All prices are readily available on the site. 👉 Just add your products to the cart to get an accurate price. An email quote is still possible, but in most cases, 👉 the cart already provides a complete and instant estimate.
> Minimum: 3 cm > Maximum: 110 cm 👉 The size corresponds to the longest side of the sticker. 👉 The proportions are automatically maintained.
The process is done in 2 simple steps: 1. Order You choose: > size > material > shape > quantity 👉 You can upload your design (JPG, PNG, SVG, PDF), but it's not mandatory. 2. Creation after payment Once the order is confirmed: Access the "Create my design" button from your account Use our Maker studio to: > upload your design > adjust the positioning > modify the shape > add text or visuals > customize colors 👉 Once ready, you confirm the production.
Yes 👍 We offer a sample pack that includes: 8 stickers 1 sticker per type of vinyl 2 different shapes per material 👉 Price: €5.99 👉 Order here: https://exclusivestickers.com/ProductDetail?id=6980d815728dd45046517b89
When placing your order, you can customize your stickers with several options: 📏 Size > Minimum: 3 cm > Maximum: 110 cm > Based on the longest side (automatic proportions) 🔷 Shape > Round > Rectangular > Rectangular with rounded corners > Custom shape (die-cut) 👉 Other shapes are available in the studio after your order. 📦 Quantity > Minimum: 5 pieces > No maximum limit 🎨 Materials > White vinyl > Clear vinyl > Holographic vinyl > Mirror vinyl 👉 In the studio, you can further enhance your design (text, colors, background, etc.).
If you choose Express delivery, we produce it within 24 hours after it goes into production, and the delivery takes 24 hours. For other types of delivery, you should allow 48 hours for production and 2-4 days for delivery. There you go!
Delivery times vary depending on the chosen delivery method: 🚀 Express delivery > Production: 48h after design approval > Delivery: 24h (Chrono 13) 📦 Standard delivery > Production: 2 business days > Delivery: 2 to 4 days (depending on carrier and period) 👉 Times are expressed in: > business days (Monday-Friday) for production > Monday-Saturday for delivery 👉 Size, quantity, or material do not influence the times.